Privacy Policy

Introduction

Welcome to https://epoxy-floor-installers-near-me.turbosubdemo.com (hereafter referred to as “Epoxy Floor Installers Near Me,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding data collection, usage, and protection for all our online services and platforms, including our website, mobile applications, and other digital products.

Scope

This policy covers all aspects of your interaction with Epoxy Floor Installers Near Me, encompassing:

Our primary website at https://epoxy-floor-installers-near-me.turbosubdemo.com.
Any associated mobile applications or software we offer.
Services and products provided through our platforms.
Communications initiated by us, such as emails, texts, or phone calls.

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These entities have their own privacy policies governing how they handle your data, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides our handling of personal information when:

You use our applications and services as an authorized user account holder.
You visit or interact with our websites, including providing feedback or leaving reviews.
We communicate with you via email, phone, or text messages for marketing, transactional, or service-related purposes.

Personal Data Collection

We collect various types of personal data to enhance your experience and improve our services:

Account Information: Details required to create and manage your user account, such as your name, username, and email address.
Payment Information: Credit or debit card details, billing addresses, and transaction history for processing purchases or subscriptions.
Financial Information: Banking information, income details (if provided), and financial records related to transactions on our platform.
Purchase Information: Items you buy from us, purchase frequency, and order history.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens, or advertising IDs, for service delivery and analytics.
Location Data: Your geographic location data, including GPS coordinates, to provide location-based services and personalized content.
Feedback and Reviews: Any comments, reviews, or ratings you share with us about our products or services.
Social Media Information: If you choose to connect our services with your social media accounts, we may access your public profile information from these platforms.
Product Information: Details about the products you browse, view, or purchase on our site. This includes product preferences and interaction history.

We collect this data through multiple channels: user input forms, order processes, browsing activities, form submissions, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal information from third-party service providers who assist us in delivering services or analyzing our data.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our websites and for analytics purposes:

Strictly Necessary Cookies: These ensure the basic functionality of our website, such as enabling you to log in and access secure areas.
Preference Cookies: Remembering user preferences, such as language settings or display options.
Analytics Cookies: Tracking site usage and gathering statistical data to improve our services.

You can manage your cookie preferences through our Cookie Manager, which allows you to control non-essential cookies.

Data Retention and Deletion

We retain personal data for different periods based on the nature of the information and relevant legal requirements:

Account Information: Retained until your account is active or as long as necessary for customer support purposes.
Payment Information: Stored securely for a period required to complete transactions, comply with financial regulations, and resolve any disputes.
Purchase History: Kept on record for billing, order fulfillment, and marketing purposes (in accordance with your consent) for up to 7 years.
Cookies and Tracking Data: Temporarily stored during your browsing session and deleted once you close your browser.
Other Personal Data: Retained based on legal obligations or for legitimate business interests, such as fraud prevention or research purposes (with your consent).

Once the data is no longer needed for these purposes, we delete or anonymize it to protect your privacy.

Security Measures

We have implemented robust security protocols to safeguard your personal information:

Encryption: We use encryption for data at rest and in transit to ensure secure communication between your browser and our servers.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process payments, analytics, and other services on our behalf.
Access Controls: Our systems implement role-based access controls to restrict data access to authorized personnel only.
Regular Audits: We conduct periodic security audits and updates to identify and mitigate potential vulnerabilities.

Children’s Privacy

Epoxy Floor Installers Near Me does not knowingly collect personal information from children under the age of 18. Our services are directed at adults, and we encourage parents or guardians to supervise their children’s online activities. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

Access: The right to request access to the personal information we hold about you.
Rectification: The right to correct inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to legal exceptions.
Restriction: The right to limit how we process your personal data in certain circumstances.
Portability: The right to receive a copy of your personal data in a structured, commonly used format, and to transfer it to another controller.
Objection: The right to object to the processing of your personal data for specific purposes.
Non-Discrimination: The right to be free from discriminatory practices based on certain personal characteristics.
Appeals/Complaints: The right to file appeals or complaints with supervisory authorities regarding our data handling practices.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Information’ section below. We will respond to your requests as quickly as possible and within applicable legal timeframes.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be clearly communicated on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, comments, or requests regarding privacy:

Email: [email protected]

Postal Address: [Provide our physical address if applicable]